Refund Policy

30-day guarantee

At Zenflow, we offer a 30-day refund guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 daysof your order date, with no need to justify the reason.

How to request a refund

Refunds are processed by our payment provider, Paddle, which acts as the Merchant of Record for all our sales.

You can request a refund in two ways:

1. By logging into the Paddle portal at paddle.net with the email you used at checkout.
2. By writing to us at zenflowapp.taichi@gmail.com with the subject "Refund request" and including your purchase email.

Processing times

Once approved, the refund is returned to the original payment method. It typically appears in your account within 5 to 10 business days, depending on your bank or card provider.

Effect of the refund

Once the refund is processed, your access to the Zenflow program will be revoked. Your account and data will be deleted in accordance with our Privacy Policy.

Contact

If you have questions about this policy, write to us at zenflowapp.taichi@gmail.com.